Ask a cultural heritage technologist?

I'm speaking at Open Tech 2010 (book your ticket now, only £5!) and it feels like the situation (and the mood) in the UK has changed since I first wrote my proposal and I'm not sure it suits anymore.  So I wanted to throw a few questions open to you to help me re-focus on the things that matter now:

• what do you value about museums and technology, particularly the web, social media, open data? 
• what do you want to know from someone working behind the scenes in museum technology?
• what suggestions would you make if you were able to talk to museums?
• what aren't museums asking our audiences (including our geek audiences) that we should be asking?
• what's your favourite biscuit (or cookie)?

The title, by the way, is a play on 'ask a curator', an online event of some sort where you can ask whatever you've always wanted to ask a curator by using the hash tag #askacurator on twitter (or possibly also by commenting on a museum's blog, Facebook wall, twitter account, etc).